Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Josephson

Manchester

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Barrel One Collective
04.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Bar Director

Sqirl
01.2024 - 03.2025
  • Improved staff performance through regular training sessions on product knowledge, customer service, and mixology techniques.
  • Collaborated with kitchen staff to develop food pairings for specialty cocktails, enhancing the overall guest experience.
  • Introduced new coffee brewing techniques, elevating product quality. Created unique seasonal drink specials, driving sales and customer engagement.

Lead Barista

Dayglow Coffee
03.2022 - 01.2024
  • Being diligent in everything I do behind the bar to ensure Dayglow coffee is always serving the best of our offerings.
  • Grow customer base and increase store traffic by creating a warm and friendly but professional bond with every customer, as well as ensuring every product delivered to our customer has the best possible quality with a fast and efficient turnaround time.

Shift Lead

Alfred Coffee
10.2021 - 02.2022
  • Implemented high standards and regulations to run a high volume bar as smoothly and effectively as possible.
  • Along with my quality control responsibilities, I was also in charge of creating and/or finding efficient bar flow techniques to ensure reliable and friendly service.

Specialty Sales Shift Lead

Target
06.2018 - 10.2021
  • Having product knowledge, personalized suggestions, and solutions through selling product.
  • Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
  • Identified and maximized sales opportunities, and increased customer retention rates.

Education

High School Diploma -

St Anne Community High School
05.2018

Skills

  • Leadership
  • Customer service
  • Team building
  • Inventory Management
  • Team Management
  • Quality control
  • Time management
  • Problem-solving

Timeline

Assistant Manager

Barrel One Collective
04.2025 - Current

Bar Director

Sqirl
01.2024 - 03.2025

Lead Barista

Dayglow Coffee
03.2022 - 01.2024

Shift Lead

Alfred Coffee
10.2021 - 02.2022

Specialty Sales Shift Lead

Target
06.2018 - 10.2021

High School Diploma -

St Anne Community High School

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