Sonia Marqus
Sterling Heights,MI
Summary
Proven Cashier Manager with a track record of enhancing customer satisfaction and streamlining cash operations at Dream Market. Expert in cash handling and management, coupled with exceptional customer service skills, led to significant improvements in transaction efficiency. Adept at training staff and resolving customer complaints, demonstrating both strong leadership and attention to detail.
Overview
13
13
years of professional experience
Work History
Cashier Manager
Dream Market
01.2019 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Quickly and accurately counted drawers at start and end of each shift.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Cashier
Glory Supermarket
02.2017 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
Crown Supermarket
01.2012 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
- Store opening and closing
- Documentation and reporting
- Time management
- Customer complaint resolution
- Attention to detail
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Cashier Manager
Dream Market
01.2019 - Current
Cashier
Glory Supermarket
02.2017 - 01.2019
Cashier
Crown Supermarket
01.2012 - 02.2017
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