Summary
Overview
Work History
Education
Skills
Timeline
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Sonia Okonkwo

Grand Forks,ND

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

DSP

Remedy Staffing
East Grand Forks, MN
09.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Took care of disabled residents
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.

DSP

Sevitar
Grandforks, ND
06.2021 - 09.2023
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Took care of disabled residents
  • Assisted with customer requests and answered questions to improve satisfaction.

Delivery Driver

Dominoes Pizza
Grand Forks, ND
12.2020 - 05.2021
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Maintained accurate records of goods delivered and collected payments as required.

Cashier

Walmart
Grandforks, ND
06.2020 - 11.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.

Education

High School Diploma -

Red River High School
Grand Forks, ND
06-2020

Skills

  • Customer Relations
  • Attention to Detail
  • Critical Thinking
  • Organizational Skills
  • Calm Under Pressure
  • Fluent in english
  • Communication
  • Cultural Awareness

Timeline

DSP

Remedy Staffing
09.2023 - Current

DSP

Sevitar
06.2021 - 09.2023

Delivery Driver

Dominoes Pizza
12.2020 - 05.2021

Cashier

Walmart
06.2020 - 11.2020

High School Diploma -

Red River High School

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Sonia Okonkwo