Sonia Okonkwo
Grand Forks,ND
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
DSP
Remedy Staffing
East Grand Forks , MN
2023.09 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Took care of disabled residents
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
DSP
Sevitar
Grandforks , ND
2021.06 - 2023.09
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Took care of disabled residents
- Assisted with customer requests and answered questions to improve satisfaction.
Delivery Driver
Dominoes Pizza
Grand Forks , ND
2020.12 - 2021.05
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified accuracy of items loaded onto truck against shipping documents.
- Maintained accurate records of goods delivered and collected payments as required.
Cashier
Walmart
Grandforks , ND
2020.06 - 2020.11
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Red River High School
Grand Forks, ND2020-06
Skills
- Customer Relations
- Attention to Detail
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Fluent in english
- Communication
- Cultural Awareness
Timeline
DSP
Remedy Staffing
2023.09 - Current
DSP
Sevitar
2021.06 - 2023.09
Delivery Driver
Dominoes Pizza
2020.12 - 2021.05
Cashier
Walmart
2020.06 - 2020.11
High School Diploma -
Red River High School
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