Sonia Thompson
Gainesville,Florida
Summary
Dedicated and detail-oriented individual with strong customer service skills and experience in scheduling and teamwork. Committed to creating positive client experiences and supporting efficient operations. Interested in developing a career in the healthcare field. Dynamic receptionist with proven skills in customer service, appointment scheduling, and time management. Dedicated to enhancing patient flow and delivering exceptional experiences.
Overview
2
2
years of professional experience
Work History
Receptionist
Caring Dental Services
Sunrise, FL
05.2023 - 07.2024
- Scheduled and confirmed dental appointments to optimize patient flow.
- Coordinated with dental staff to enhance workflow and communication.
- Maintained clean and organized reception area to improve patient experience.
- Managed incoming calls and directed them to appropriate team members efficiently.
Restaurant Cashier
Spikey Ty
Coral Springs, FL
12.2022 - 09.2023
- Greeted customers, addressed inquiries, and provided detailed menu information to support informed choices.
- Processed cash, credit, and debit payments accurately, ensuring customer satisfaction.
- Assisted customers with carry-out service, enhancing their overall experience.
Education
Bachelor of Science - Microiology And Cell Science
University of Florida
Gainesville, FL06-2028
High School Diploma -
Coral Glades High School
Coral Springs, FL06-2024
Associate of Arts -
Broward College
Coconut Creek06-2024
Skills
- Appointment scheduling
- Customer service
- Time management
- Team collaboration
- Professional demeanor
- Laboratory techniques
Volunteer Work
Total: 154+ Hours
- Chabad Food Distribution
Assisted with food distribution, helping serve community members efficiently and respectfully. - Feeding South Florida
Supported large-scale food sorting and distribution to families in need. - Anything Works Beach Clean-Up
Participated in environmental cleanup efforts to maintain community spaces. - Homeless Shelter Volunteer
Continue to support individuals experiencing homelessness through service and community assistance by spreading awareness of local clinicals that are available and affordable.
Timeline
Receptionist
Caring Dental Services
05.2023 - 07.2024
Restaurant Cashier
Spikey Ty
12.2022 - 09.2023
Bachelor of Science - Microiology And Cell Science
University of Florida
High School Diploma -
Coral Glades High School
Associate of Arts -
Broward College