Sonia Urquiza
Wilmer,TX
Summary
Results-driven professional with a solid foundation in business management. Known for effectively leading teams and driving operational improvements to achieve business objectives. Emphasizes team collaboration and adaptability to changing business needs. Skilled in strategic planning and project management, with a reliable and flexible approach.
Overview
18
18
years of professional experience
Work History
Business Manager
Onin Staffing
10.2016 - Current
- Oversee all staffing needs and operations of the company
- Assist in the preparation and execution of orientation and training plans
- Industry-leading training programs that give you the keys to success! A mix of hands-on training and an online training model.
- Collaborate with payroll to ensure correct employee compensation
- Ensure compliance with internal and external policies and regulations
- Provide consistent support to the team while utilizing Onin’s training model.
- Outstanding organizational and leadership skills
- Excellent communication and interpersonal abilities
- Reliable concerning confidentiality
- The ability to work well with others and manage multiple tasks simultaneously and efficiently
- Lead the entire branch business operations and develop a team that drives sustainable growth, building a profitable mature branch that impacts lives
- Drive top and bottom-line growth as a Business Leader, responsible for Business Leadership, Sales Leadership, Operational Leadership, and Team Leadership
- Ensure that candidates meet both job-specific and compliance-related requirements
- Build a culture that lives out our purpose and values of integrity, innovation, service, and performance through the hiring and development of a team of A-Players!
- Build and maintain strong relationships with clients, understanding their staffing needs, and adhering to agreed guidelines and expectations
- Drive sales growth by building and coaching a team of Business Managers and Business Development Managers as well as strategic personal sales production
- 3+ years of experience in multi-unit management
- 2+ years of experience in staffing/HR
- 2+ years of experience in sales or business development
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
Physical Rehabilitation Technician
Injury 1
08.2015 - 05.2016
- Experience in Work Hardening, and Chronic Pain Management rehabilitation programs
- Planned and administered treatment, and therapeutic exercise programs encompassing an active and passive range of motion, heat, ice, and electrostimulation equirements to help patients meet their work r to return to work
- Review patient’s activity sheets daily and revise goals weekly
- Help assist their department in clerical and administrative tasks to ensure the department runs smoothly
- File Client files and records
- Set up, cleaned, and maintained equipment and treatment areas under the supervision of therapists
- Help with the pre-auth department, and also with CARF
- Medical data program
- Responsibilities include direct patient care, use of electronic medical records, scribing and input of medical notes, setting up for and assisting with surgical procedures, sterilization of instruments, and other patient-related services
Manager
Jaure Mechanical Services
05.2007 - 06.2014
- Responsible for all clerical duties, accounting, designing flyer layouts, general janitorial duties in the office, creating the company website and maintaining it, and bookkeeping
- In charge of collection notices, and preparing files for tax-exempt forms
- Maintain customer database
- Payroll
- Maintained a professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
Receptionist
New Beginnings Christian School
01.2012 - 05.2013
- Responsible for informing new students of the school information, checking their homework/testing, responsible for students ages 18 and over, clerical work, end of day reports
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Photo Tech
Walgreens
02.2009 - 05.2010
- Responsible for truck day unloading, develop photos, cashier, helping pharmacy with prescriptions, and inventory, in charge end of day sells money, in charge of bank deposits
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Developed user-friendly website for community events, improving local engagement.
- Improved code quality with thorough debugging practices.
Sales Associate
Wireless Gear
11.2006 - 10.2007
- Responsible for selling cell phones, T-Mobile, Sprint, Boost,
- Clerical duties
- Training new employees
- Basic janitorial duties, end-of-day reports,
- In charge of bank deposits
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School -
Sam Houston High School
Arlington, TX01.2005
Skills
- Administrative support
- Complex Problem-solving
- Organization skills
- Problem-solving skills
- Customer service
- Staff training and development
- Project management
- Data entry
- Multi-tasking strength
- Business development
- Staff development
- Exceptional customer service
- Customer relations
- Sales management
Languages
Spanish
Native or Bilingual
Timeline
Business Manager
Onin Staffing
10.2016 - Current
Physical Rehabilitation Technician
Injury 1
08.2015 - 05.2016
Receptionist
New Beginnings Christian School
01.2012 - 05.2013
Photo Tech
Walgreens
02.2009 - 05.2010
Manager
Jaure Mechanical Services
05.2007 - 06.2014
Sales Associate
Wireless Gear
11.2006 - 10.2007
High School -
Sam Houston High School
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