Sonia Esmeralda Martinez
Las Vegas,Nevada
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
Work History
Hostess
Famous Dave's Bar-B-Que
01.2022 - 01.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
Las Vegas, NVHigh School Diploma -
Explore Knowledge Academy K-12
5871 S Mountain Vista St, Las Vegas, NV 8912005.2021
Skills
- Warm and Friendly
- Front of House Display Creation
- Dining Area Maintenance
- Hospitality Service Expertise
- Room Preparation
- Guest Flow
Timeline
Hostess
Famous Dave's Bar-B-Que
01.2022 - 01.2023
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
High School Diploma -
Explore Knowledge Academy K-12
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