Sonia Garza Varguez
McFarland,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Probation Program Specialist
Kern County Probation Department
09.2024 - Current
- Facilitates programming with classroom instruction in a group setting or on an individual basis at various locations
- Evaluates and assesses client needs and/or eligibility for programs based on established criteria, guidelines, and objectives; authorizes participation in programs
- Completes clients risk and needs assessments; and documents case plans
- Communicates and serves as a liaison with the community, local businesses, other agencies, internal divisions, and agency partners for program coordination
- Attends staff meetings, training seminars and obtains certifications to instruct classroom curriculum
- Provides information and assistance to program participants, assists program participants in completing required documents and regulations to determine eligibility for the program
- Maintains accurate documentation and orderly case files for clients receiving services. Ensures all forms are in compliance with local, state and federal law
- Conducts research to keep abreast of latest developments in assigned area of responsibility
- Prepares, processes, and maintains a variety of confidential records and reports including information from databases
- Assists in the collection, processing and documentation of urine and/or DNA samples
- Monitors client's progress throughout their programming and makes recommendations for improvement
- Identifies potentially dangerous situations and reacts quickly and calmly in emergencies
Senior Program Specialist
CSET
11.2022 - 09.2024
- Assisted participants with job workshops which may include inviting businesses, developing/presenting
- Initiated and maintained ongoing personal contacts with job-ready participants and explained the benefits and employment supportive services provided based on eligibility
- Assists participants in preparing job search portfolio; provides mock interviews and assisted with interview arrangements
- Monitored participant job search progress and maintains open communication with Job Developers if training possibility becomes available
- Provides Supportive Services
- Maintains case management files, documents contact with participants, employers and other partners accurately and timely
- Served as a liaison for participants responding to their problems, questions or concerns and coordinated with the proper agency personnel to provide timely and accurate answers for participants
- Participated in outreach events, job fairs and meetings with partner agencies as assigned
- Participated in training and professional development to build the required knowledge for the position
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Assisted with hiring and training of new participants
- Mentored advocates, case managers, interns and volunteers to create a positive, productive atmosphere.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Coordinated work between multiple departments.
Office Service Technician
Kern County Mental Health, Long Term Care
10.2020 - 11.2022
- Perform various clerical duties, utilizing standard office equipment, including screening incoming calls; taking and transmitting messages; distributing mail; making photocopies; typing; and, word processing
- Corresponded with courts to compile court document packets for clients to perform Doctor evaluations
- File documents alphabetically, numerically, or by other prescribed method; maintain departmental records; coordinate records retention activities for assigned department
- Performs other duties of a similar nature or level as required
- Translation as needed.
- Provided clerical support to company employees by copying, faxing, and filing documents
- Screened visitors and issued badges to maintain safety and security
- Input data into spreadsheets and databases
- Reviewed files, records and other documents to obtain information to respond to requests
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Processed incoming and outgoing mail and packages according to established procedures
- Edited and proofread documents for accuracy and completeness
- Coordinated and scheduled meetings and appointments
Office Service Technician
Kern County Mental Health, Correctional Behavioral
08.2015 - 10.2020
- Answer phone, separate and distribute mail, order and maintain supplies, type 1370 court letters, bridge medication requests, transportation and maintain charts
- Trained new employees
- Chart process receiving, locating charts, compiling information, filing and purging) and triaging kites
- Translation as needed
- Maintaining client's Dr scheduled visits.
- Screened visitors and issued badges to maintain safety and security
- Reviewed files, records and other documents to obtain information to respond to requests
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Coordinated and scheduled meetings and appointments
- Assisted with onboarding of new employees
- Coordinated travel arrangements for staff members
Sheriff Support Technician
Kern County Sheriff's Office
10.2014 - 08.2015
- Crime Reports responds to subpoenas for both civil and criminal cases, including worker’s compensation
- This responsibility includes researching the incidents, collecting and redacting protected information pursuant to California Public Records Act, and working in a timely manner with attorneys and other persons using this process
- Crime Reports is responsible for completing background searches on prospective employees of law enforcement personnel throughout the nation such as police and sheriff’s departments, probation, California Department of Corrections, district attorney’s offices, etc
- Record checks are completed for social services to assist in their placement of juveniles in foster homes or for adoptions by both state and county agencies
- Crime Reports transcribes criminal reports, interview tapes, and Spanish tapes
- This includes editing and correcting reports.
Education
Associate of Arts Degree - Criminal Justice
Bakersfield College
Bakersfield, CA2011
Skills
- Effective team leadership
- Skilled in software applications
- Outstanding customer service
- Effective performance in high-pressure situations
- Dependable team contributor
- Data-driven problem-solving
- Workforce development
- Skilled in conflict resolution
- Workforce development
- Skilled in conflict resolution
Languages
Spanish
Native or Bilingual
Skills
- Time Management
- Community Resources
- Critical Thinking
Timeline
Probation Program Specialist
Kern County Probation Department
09.2024 - Current
Senior Program Specialist
CSET
11.2022 - 09.2024
Office Service Technician
Kern County Mental Health, Long Term Care
10.2020 - 11.2022
Office Service Technician
Kern County Mental Health, Correctional Behavioral
08.2015 - 10.2020
Sheriff Support Technician
Kern County Sheriff's Office
10.2014 - 08.2015
Associate of Arts Degree - Criminal Justice
Bakersfield College