Sonia Yazmin Cota
Brawley,CA
Summary
Proactive and results-driven, I excelled as a Sales Associate at Forever 21, enhancing store visual appeal and customer engagement. Skilled in customer service and multi-tasking, I effectively built repeat business and improved product availability. My approach not only welcomed new customers but also significantly contributed to a positive shopping environment.
Overview
3
3
years of post-secondary education
Work History
Sales Associate
Forever 21
10.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Desert Valley High
Brawley, CA 08.2021 - 09.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
Timeline
Sales Associate
Forever 21
10.2023 - 12.2023
High School Diploma -
Desert Valley High
08.2021 - 09.2024
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