Soniya Abedin
Los Angeles,CA
Summary
Highly organized and personable, with strong ability to lead and motivate team in fast-paced retail environment. Possesses comprehensive knowledge of cash handling procedures and customer service excellence, coupled with proficiency in point-of-sale systems. Committed to optimizing operational efficiency and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier Manager
Modern Parking Inc.
01.2022 - 09.2024
- Bagged items securely to minimize breakages and reduce losses.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Helped customers complete purchases, locate items, and join reward programs.
- Retrieved items for customers and verified prices.
- Removed trash, swept, and mopped floors for professional appearance.
- Answered questions about store policies and addressed customer concerns.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Reduced transaction errors by attentively scanning items and entering data.
- Increased store loyalty by engaging customers with friendly and helpful service.
- Provided feedback to management on customer needs and operational improvements.
Education
Bachelor of Arts -
Dhaka University
Dhaka, Bangladesh01-2001
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Store cleaning
- Basic math
- Cash handling
- Flexible schedule
- Payment processing
- Front desk operations
Languages
English
Professional Working
Hindi
Professional Working
Bengali
Native or Bilingual
Timeline
Cashier Manager
Modern Parking Inc.
01.2022 - 09.2024
Bachelor of Arts -
Dhaka University
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