Sonja Anarestani
Provo,UT
Summary
Dedicated professional with a proven track record in customer service and hygiene maintenance, demonstrated at WindCrest Erickson Living. Excelled in relationship building and conflict resolution, significantly enhancing client satisfaction. Skilled in cash handling and safe food practices, consistently ensuring operational excellence.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
La Cabana
Vernal, UT
08.2016 - 04.2017
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers..
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
CNA
WindCrest Erickson Living
Highlands Ranch Co
09.2010 - 10.2012
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Private Investigator - Criminal Justice
Penn Foster College
Scottsdale, AZSkills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cleanliness and hygiene
- Conflict Resolution
- Cash Handling
- Scheduling
- Assertiveness
- Handling Complaints
Timeline
Restaurant Hostess
La Cabana
08.2016 - 04.2017
CNA
WindCrest Erickson Living
09.2010 - 10.2012
Private Investigator - Criminal Justice
Penn Foster College
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