Sonja Lamb

• Worked with customers to sell product and achieve the highest sales and customer satisfaction
• Assisted with setting up the floor sets and window displays according to corporate direction
• Coordinated calling campaigns and assigned associates
• Created and sent daily outreach to drive business
• Developed strong working relationships with staff, fostering a positive work environment.
• Liased between managers and employees, communicating concerns and expectations
• Offered hands-on assistance to customers, assessing needs, and providing solutions
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Managed a team of sales engineers working with sales reps to close customer software deals.