Sonja Sequoia Kibbee
Fairborn,OH
Summary
Customer service professional with excellent time management and communication skills. Proven ability to maintain accurate records and manage tasks efficiently in a fast-paced environment. Skilled in providing exceptional customer service and ensuring a smooth, welcoming experience for all.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Doordash
01.2024 - 01.2025
- Managed customer inquiries and complaints in polite and professional manner.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Certified Yoga Instructor
Independent Contractor
08.2023 - 12.2024
- Develop and record adaptive yoga sequences tailored to individual client needs
- Manage time effectively to cater to both fitness studios and private clients
- Exhibit excellent communication skills to ensure a supportive and caring environment for clients
Primary Assistant Teacher
Westabou Montessori
08.2020 - 06.2023
- Maintained detailed records on daily operations, student development, attendance, and lesson planning
- Communicated regularly with parents and staff to ensure a conducive learning environment
- Contributed to a positive school culture by actively participating in staff meetings, committee work, and school-wide events.
Utility Clerk
Olivers Marketplace
01.2019 - 06.2020
- Organized products and managed customer requests
- Communicated effectively with customers, addressing inquiries and providing assistance
- Maintained the front end of the store, ensuring a clean and organized environment
Food Service Clerk
Wildberries Marketplace
01.2018 - 01.2019
- Maintained an organized and clean workstation, ensuring high standards of health and safety.
- Efficiently prepared and processed customer orders to manage high volumes seamlessly.
- Enhanced customer satisfaction by providing efficient and friendly service.
Education
Associate's degree - Psychology, Social and Behavioral Sciences
Santa Rosa Junior College
Santa Rosa, CA06.2022
Skills
- Customer Service
- Problem Solving and Critical thinking
- Adaptability and Multitasking
- Time Management and Organization
- Patience and Professionalism
- Accuracy and Attention to Detail
Timeline
Delivery Driver
Doordash
01.2024 - 01.2025
Certified Yoga Instructor
Independent Contractor
08.2023 - 12.2024
Primary Assistant Teacher
Westabou Montessori
08.2020 - 06.2023
Utility Clerk
Olivers Marketplace
01.2019 - 06.2020
Food Service Clerk
Wildberries Marketplace
01.2018 - 01.2019
Associate's degree - Psychology, Social and Behavioral Sciences
Santa Rosa Junior College
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