Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonjia Hankamer

Lubbock,TX

Summary

Detail-oriented individual with experience in customer service and inventory management. Proficient in handling inquiries and resolving concerns, aiming to leverage adaptability and organizational skills to improve customer interactions and support business objectives.

Overview

4
4
years of professional experience

Work History

Bookseller

Barnes & Noble
Lubbock, Texas
09.2025 - Current
  • Assisted customers in locating books and recommending titles.
  • Managed inventory by restocking shelves and organizing displays.
  • Processed customer transactions efficiently at the point of sale.
  • Handled special orders and maintained records of customer requests.
  • Educated customers on membership programs and promotions.

Member Service Representative

Planet Fitness
Baytown, Texas
06.2025 - 08.2025
  • Assisted members with inquiries and provided information about gym services.
  • Processed membership applications and maintained accurate member records.
  • Conducted facility tours to showcase equipment and amenities to prospective members.
  • Resolved member concerns promptly to ensure a positive gym experience.

Waitress

Tia Juanitas Fish Camp
Winnie, Texas
06.2023 - 06.2024
  • Provided attentive service to guests in a fast-paced dining environment.
  • Assisted in maintaining cleanliness and organization of dining areas and tables.
  • Handled cash transactions and processed payments efficiently at the register.

Nursery Employee

First Baptist Church of Anahuac
Anahuac, Texas
09.2022 - 06.2023
  • Supervised children during activities and ensured their safety at all times.
  • Maintained a clean and safe environment for children in the nursery area.
  • Communicated effectively with parents about children's daily activities and needs.

Education

High School Diploma -

Anahuac High School
Anahuac, TX
05-2024

Skills

  • Customer service
  • Book inventory management
  • Transaction processing
  • Special order handling
  • Membership promotions
  • Customer relationship management

Timeline

Bookseller

Barnes & Noble
09.2025 - Current

Member Service Representative

Planet Fitness
06.2025 - 08.2025

Waitress

Tia Juanitas Fish Camp
06.2023 - 06.2024

Nursery Employee

First Baptist Church of Anahuac
09.2022 - 06.2023

High School Diploma -

Anahuac High School
Sonjia Hankamer