Summary
Overview
Work History
Education
Skills
Timeline
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SONYA VANSCHOICK-HURT

Plainfield,NJ

Summary

Astute Medical Administrative professional,trained in front desk management, client engagement.

Provide assistance to staff in everyday maintenance of office operations at optimal levels.

Meticulous in completing assignments and always ready to help team members.

Overview

22
22
years of professional experience

Work History

Front Desk Medical Receptionist

Somerset Woods Rehab
Somerset, NJ
05.2020 - 09.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.

Customer Service Associate

Lord & Taylor,
Bridgewater, NJ
02.2005 - 02.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns..
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions

Caregiver, Special Needs

Private Care
Somerset, NJ
03.2009 - 03.2014
  • Documented vitals, behaviors and medications in client medical records.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Education

High School Diploma -

Franklin High School
Somerset, NJ

Skills

  • Messages accurately recorded
  • Data Entry Software
  • Overseeing Front Desk
  • Accurate Recordkeeping
  • Compassionate Care
  • Creative Solutions
  • Patient Engagement
  • Exceptional Attention to Detail

Timeline

Front Desk Medical Receptionist

Somerset Woods Rehab
05.2020 - 09.2021

Caregiver, Special Needs

Private Care
03.2009 - 03.2014

Customer Service Associate

Lord & Taylor,
02.2005 - 02.2021

High School Diploma -

Franklin High School

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SONYA VANSCHOICK-HURT