Closing Team Lead experienced in team management and task delegation. Achieved operational efficiency through effective coaching and mentoring, ensuring high service standards and accurate processes. Focused on fostering accountability within teams to drive consistent results.
Arrived at work promptly each day as seasonal, a trainer, then opening Team Leader, & Closing Team Leader. Supervised closing routines, ensuring sales floor readiness, zone, and recovery met store standards. Directed Team members through nightly priorities, reinforcing great guest service, and operational accuracy. Coordinated cashier support, register coverage, and front end wrap up task during closing.
Supervised closing routines, ensuring sales floor readiness, zoning, and recovery met store standards.
Directed team members through nightly priorities, reinforcing guest service and operational accuracy.
Coordinated cashier support, register coverage, and front-end wrap-up tasks during closing hours.