Sonya Wingfield
Altoona,IA
Summary
Self-generating Senior Mortgage Loan Officer exhibiting professionalism and pride in dealing with clients. Highly sales-minded with top-notch negotiation skills. Explains loan types and service terms in easily understood language.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Mortgage Loan Officer
Fidelity Bank & Trust
West Des Moines, IA
08.2023 - Current
- Developed and maintained relationships with clients to ensure customer satisfaction with loan services.
- Analyzed financial information and credit reports of potential borrowers to determine eligibility for mortgage loans.
- Negotiated terms of mortgages with lenders or investors.
- Performed quality control checks on all completed loans prior to final approval.
- Developed and maintained relationships with local real estate agents.
Vice President Mortgage Lender
GreenState Credit Union
Altoona, IA
07.2020 - 07.2023
- Identified lending risks and implemented strategies to reduce loan defaults.
- Educated customers regarding actions and strategies for debt repayment.
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
Senior Mortgage Loan Officer III
Collins Community Credit Union
Altoona, IA
08.2016 - 07.2020
- Developed and maintained relationships with clients to ensure customer satisfaction with loan services.
- Ensured compliance with federal, state, local laws and regulations related to mortgage lending activities.
- Identified opportunities to improve processes through automation or improved systems.
- Communicated regularly with customers about status updates or changes in their loan product options.
Education
Some College (No Degree) - Business Education
Area Institute of Business
Des Moines, IASkills
- Negotiation Abilities
- Sales Development
- Sales Forecasting
- Payment Collection
- Client Account Management
Certification
Nationwide Mortgage Loan Servicing #586714
References
References available upon request.
Timeline
Senior Mortgage Loan Officer
Fidelity Bank & Trust
08.2023 - Current
Vice President Mortgage Lender
GreenState Credit Union
07.2020 - 07.2023
Senior Mortgage Loan Officer III
Collins Community Credit Union
08.2016 - 07.2020
Some College (No Degree) - Business Education
Area Institute of Business
Nationwide Mortgage Loan Servicing #586714
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