Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sopaal Proeun

Abilene

Summary

Dynamic and results-oriented professional with a proven track record at Home Depot in enhancing customer satisfaction and streamlining inventory processes. Excelled in team collaboration and strategic planning, significantly improving operational efficiency. Skilled in problem-solving and customer service, adept at fostering strong relationships and achieving critical objectives.

Overview

21
21
years of professional experience

Work History

Sales Associate

H&H Beverage
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Processed and verified inventory accuracy by unloading trucks and reconciling stock counts.

Pro Associate

Home Depot
08.2011 - 06.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Operated forklifts to efficiently transport materials and ensured the accurate stocking of lumber products.
  • Operated forklift to efficiently unload building materials.
  • Tracked inventory consistently to maintain accurate stock records.

Production/Shipping

Mrs. Bairds Bakery
02.2004 - 02.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Ensured products met quality control standards.
  • Conducted routine maintenance to guarantee equipment and machinery functioned correctly.
  • Adhered to OSHA standards and provided training to team members, ensuring compliance and safety.

Education

Diploma -

Cooper High
Abilene, TX
05.2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Flexible schedule
  • Stocking and receiving
  • Complex Problem-solving
  • Meeting deadlines
  • Strategic planning

Timeline

Sales Associate

H&H Beverage
06.2024 - Current

Pro Associate

Home Depot
08.2011 - 06.2024

Production/Shipping

Mrs. Bairds Bakery
02.2004 - 02.2011

Diploma -

Cooper High
Sopaal Proeun