Sophia Asiuras
Summary
A recent college graduate with a Bachelor's degree in Healthcare Management. Through academic training, I have developed the capability of handling and performing many projects within set timelines. I would love to join an organization that offers an entry-level position where I can apply my organizational skills and leadership abilities as I grow in the company.
Overview
8
8
years of professional experience
Work History
Lead Server
Stray Hen
02.2021 - Current
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Collaborated with managers on employee scheduling needs, helping maintain optimal coverage during peak hours without sacrificing quality of service.
- Assisted in the hiring and onboarding process for new servers, sharing valuable insights to help build a strong team.
Server
Briki Cafe
05.2017 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Arts - Healthcare Management
Concordia University Chicago
River Forest, IL12-2024
Skills
- Problem-solving
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
- Staff training
- Customer service
Timeline
Lead Server
Stray Hen
02.2021 - Current
Server
Briki Cafe
05.2017 - 12.2020
Bachelor of Arts - Healthcare Management
Concordia University Chicago
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