Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
Generic

SOPHIA BOLD

Bellevue

Summary

Dynamic corporate communications student with a strong foundation in sales and customer engagement. Skilled in delivering personalized service and fostering relationships that drive customer loyalty. Eager to leverage communication expertise and collaborative spirit in public relations or marketing roles.

Overview

8
8
years of professional experience

Work History

Sales Associate

Nordstrom
06.2024 - 08.2025
  • Delivered personalized styling and apparel recommendations, building strong customer relationships and driving sales.
  • Assisted clients with sizing, wardrobe selections, and one-on-one shopping appointments.
  • Maintained a high level of product knowledge to provide tailored solutions and exceptional customer service.
  • Collaborated with team members to create a welcoming and engaging shopping environment.
  • Contributed to customer retention through relationship-building and consistent follow-up.

Paraprofessional

Gersh Academy
06.2023 - 08.2023
  • Supported students on the autism spectrum in achieving academic, behavioral, and social development goals.
  • Worked closely with teachers and staff to implement individualized education plans (IEPs).
  • Built meaningful relationships with students while fostering a positive and inclusive learning environment.
  • Demonstrated patience, adaptability, and strong communication skills in a dynamic educational setting.

Front End & Apparel Lead

Dick's Sporting Goods
12.2020 - 08.2021
  • Served as a key leader within front-end operations and apparel departments.
  • Assisted customers with product selection and purchasing decisions while delivering exceptional service.
  • Trained and supported team members in maintaining store standards and customer satisfaction.
  • Managed multiple priorities in a fast-paced retail environment while ensuring operational efficiency.

Public Speaking Instructor

Grasshopper Enrichment Education
06.2017 - 08.2020
  • Instructed students in public speaking, speech writing, and presentation skills, enhancing their communication abilities.
  • Facilitated student confidence in presenting to peers and larger audiences, fostering their public speaking skills.
  • Designed engaging educational activities that promoted communication, leadership, and creativity among students.
  • Led summer camps and after-school enrichment programs for school-aged children.

Education

Bachelor of Arts - Corporate Communications

Baylor University
Waco, TX
05-2026

Skills

  • Customer service
  • Relationship building
  • Effective communication
  • Building rapport
  • Team collaboration
  • Problem-solving
  • Time management
  • Public speaking

Leadership Experience

  • Member of Alpha Chi Omega, contributing to chapter events, philanthropy efforts, and member engagement.
  • Competed on the sorority intramural basketball team, demonstrating teamwork and collaboration.
  • Volunteered with Keep Waco Beautiful, supporting community cleanup and environmental stewardship projects.

Timeline

Sales Associate

Nordstrom
06.2024 - 08.2025

Paraprofessional

Gersh Academy
06.2023 - 08.2023

Front End & Apparel Lead

Dick's Sporting Goods
12.2020 - 08.2021

Public Speaking Instructor

Grasshopper Enrichment Education
06.2017 - 08.2020

Bachelor of Arts - Corporate Communications

Baylor University
SOPHIA BOLD