Sophia Brown
Chesapeake,VA
Summary
Experienced Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative, adaptable, and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Able to assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Can provide leadership and vision that drives teams to meet goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Chick-fil-a Edinburgh Commons
05.2020 - 01.2024
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Associate of Science - General Studies
Tidewater Community College
Chesapeake, VA05.2024
Skills
- Business Development
- Decision Making
- Adaptable
- Process Improvement
- Strategic Planning
- Operations Management
- Policy Enforcement
- Complex Problem-Solving
- Customer-Oriented
Timeline
Supervisor
Chick-fil-a Edinburgh Commons
05.2020 - 01.2024
Associate of Science - General Studies
Tidewater Community College
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