Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Sophia Chagnon

North Haven,CT

Summary

Highly skilled Individual experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Motivated professional that adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Server

Abate's
North Haven, CT
12.2023 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Checked food before serving it to customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Barista /Server /Front Counter Cashier

Ground Up Coffee
Hamden, CT
08.2023 - 11.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Input orders into point of sale system and handled customer payments.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Created signs and displays to advertise store products or events.

Server /Food Counter Attendant

Inferno Pizza
North Haven, CT
05.2023 - 01.2024
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Informed customers of daily specials and signature menu items.

Cashier

Whitneyville Food Center
Hamden, CT
10.2020 - 05.2023
  • Answered customer questions and provided store information.
  • Ensured compliance with all safety regulations within the store environment.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Processed sales transactions to prevent long customer wait times.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Scanned items and checked pricing on cash register for accuracy.
  • Counted and balanced cashier drawers.

Education

High School Diploma -

North Haven High School
North Haven, CT
06-2022

Some College (No Degree) -

Quinnipiac University
Hamden, CT

Skills

  • Customer Service
  • Decision-Making Skills
  • Time Management
  • Communication
  • Problem-Solving
  • Teamwork and Collaboration

Accomplishments

● Recognized by management for exceptional customer service.

Affiliations

● Honor Roll all 4 terms for all 4 years of High School.

● Captain of the Soccer Team Senior Year.

● Played Lacrosse Freshman to Senior Year.

● Play Soccer Freshman to Senior Year.

● Academic and Athletic Award.

● Soccer Coach Volunteer

● Phi Sigma Sigma Sorority

Timeline

Server

Abate's
12.2023 - Current

Barista /Server /Front Counter Cashier

Ground Up Coffee
08.2023 - 11.2024

Server /Food Counter Attendant

Inferno Pizza
05.2023 - 01.2024

Cashier

Whitneyville Food Center
10.2020 - 05.2023

High School Diploma -

North Haven High School

Some College (No Degree) -

Quinnipiac University

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Sophia Chagnon