Sophia Chavez
The Bronx,NY
Summary
Dedicated administrative professional with strong skills in customer service and data management. Proven ability to resolve issues efficiently and manage time effectively, ensuring high-quality support and organization.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Lucha's Auto Sales
Chicago, Illinois
02.2023 - 06.2026
- Coordinated vehicle maintenance and consultations, ensuring optimal scheduling for service efficiency.
- Organized files and maintained accurate records for sales and service departments, supporting operational integrity.
- Updated company database with customer information and transaction details consistently.
- Responded to customer inquiries with detailed information on vehicle inventory, enhancing customer experience.
Customer Service Representative
Pete's Fresh Market
Chicago, Illinois
05.2024 - 11.2025
- Resolved customer complaints effectively and professionally.
- Trained new staff on customer service protocols and procedures.
- Processed transactions accurately using point-of-sale systems.
- Maintained store cleanliness and organized merchandise displays.
Babysitter
Self Employed Services
Oak Lawn, Illinois
06.2023 - 04.2024
- Organized daily activities and educational games, fostering learning and development.
- Supervised children during playtime, ensuring safety and promoting engagement.
- Prepared nutritious meals and snacks tailored to individual dietary needs.
- Communicated with parents to provide updates on children's progress and well-being.
Education
Bachelor of Science - Business Administration
Fordham University
Bronx, NY05-2030
Skills
- Database management
- Task coordination
- Customer service
- Conflict resolution
- Time management
- Effective communication
Accomplishments
- College Board National Award for Outstanding
Academic Achievement - First Honors, Mother McAuley Liberal Arts High School (2022-2026)
- Artist of the Year 2025 Nominee, Platinum National Dance Competition
- National Honor Society, Inductee
- National Science Honor Society, Inductee
- National English Honor Society, Inductee
- Sociedad Honoraria Hispánica, Inductee
Affiliations
- Competitive Dancer, Susan's School of Dance (IN) 2014-2026
Timeline
Customer Service Representative
Pete's Fresh Market
05.2024 - 11.2025
Babysitter
Self Employed Services
06.2023 - 04.2024
Administrative Assistant
Lucha's Auto Sales
02.2023 - 06.2026
Bachelor of Science - Business Administration
Fordham University