Sophia Christensen
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Server
Chickadee
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies.
Supervisor
Mariebette LLC Corp
06.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Used slow periods to restock supplies.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Food Service Worker
Dominos
07.2020 - 11.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Education
No Degree - Performing Arts
Piedmont Community College
Charlottesville, VAHigh School Diploma -
Western Albemarle High School
Crozet, VA06-2022
Skills
- Customer service
- Positive and professional
- Reliable and responsible
- Warm and friendly
- Multitasking and organization
- Workplace cleanliness
- Food safety
- Team collaboration
- Menu knowledge
- Supply restocking
- Training new hires
- Strong work ethic
- Cash handling
- Food running
- Front-of-house display creation
Timeline
Server
Chickadee
04.2024 - Current
Supervisor
Mariebette LLC Corp
06.2022 - Current
Food Service Worker
Dominos
07.2020 - 11.2021
No Degree - Performing Arts
Piedmont Community College
High School Diploma -
Western Albemarle High School
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