Summary
Overview
Work History
Education
Skills
Timeline
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SOPHIA DEBILZAN

Denver,Colorado

Summary

A skilled beverage specialist with a talent for creating exceptional drinks, I have effectively utilized my expertise in beverage preparation and customer service at Shadow Mountain Golf Club, resulting in increased customer satisfaction. My strong commitment to adhering to health codes and extensive knowledge of wines have been instrumental in creating a diverse and engaging experience for customers. With a background in orthodontic assistance and a passion for sailing, my journey showcases a versatile skill set and unwavering dedication to delivering excellence.

Overview

8
8
years of professional experience

Work History

Server

Torchy's Tacos
04.2024 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

BARTENDER

Shadow Mountain Golf Club
10.2023 - 01.2024
  • Created new and exciting cocktails and beverages based on item availability and seasonal interest
  • Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods
  • Prepared beverages and cocktails according to mixing and presentation standards and recipes

FIRST MATE

One Love Sailing Charters
05.2019 - 08.2023
  • Inspected vessel to promote efficient and safe operation of vessels and equipment and conformance to regulations
  • Advised ships' masters on harbor rules and customs procedures
  • Stood watches on vessels during specified periods while vessels were under way
  • Steered and operated vessels, using radios, depth finders, radars, lights, buoys, and lighthouses

ORTHODONTIC ASSISTANT

Moroco Orthodontics
02.2019 - 12.2019
  • Fabricated and adjusted retainers and braces
  • Set up examination room and dental trays in preparation for examinations and procedures
  • Made dental molds of patients' teeth for fabrication of customized mouthguards and retainers
  • Cleaned dental instruments and work areas in accordance with sterilization and disinfectant protocols

HOSTESS

Old Key Lime House
03.2018 - 01.2019
  • Delivered and refilled beverages and addressed requests for extra condiments and place settings
  • Observed food handling and sanitation requirements to reduce risks
  • Closed out podium at end of shift and maintained order and organization
  • Monitored restaurant activity to determine seating and dining flow
  • Stocked service areas with supplies to deliver faster service to guests
  • Managed telephone and internet takeout orders and coordinated hand-off for delivery orders with third-party drivers

HOSTESS

Mellow Mushroom
02.2017 - 01.2018
  • Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution
  • Informed guests of food and drink specials, fostering smooth handoff to service staff
  • Adhered to sanitation and safety control policies to protect establishment and patrons
  • Supported servers and bussers through high-volume shifts with food running and table clearing
  • Managed telephone and internet takeout orders and coordinated hand-off for delivery orders with third-party drivers
  • Conversed with members and guests in outgoing and friendly manner

Education

HIGH SCHOOL DIPLOMA -

Boca Raton Community High
12.2019

Skills

  • Health codes compliance
  • Beverage Preparation
  • Food Running
  • Food Preparation
  • Service-oriented mindset
  • Wine and liquor knowledge

Timeline

Server

Torchy's Tacos
04.2024 - Current

BARTENDER

Shadow Mountain Golf Club
10.2023 - 01.2024

FIRST MATE

One Love Sailing Charters
05.2019 - 08.2023

ORTHODONTIC ASSISTANT

Moroco Orthodontics
02.2019 - 12.2019

HOSTESS

Old Key Lime House
03.2018 - 01.2019

HOSTESS

Mellow Mushroom
02.2017 - 01.2018

HIGH SCHOOL DIPLOMA -

Boca Raton Community High

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SOPHIA DEBILZAN