Sophia DiCristoforo
Batavia
Summary
Reliable, dedicated, and professional worker with a strong commitment to putting a smile on the faces of customers I serve and maintaining patience, kindness, and a desire to to serve their every need. In addition to experience in customer in the customer service industry, also skilled and passionate about written communication, digital media design, and Canva-based content creation. Looking to contribute reliability, creativity, and a strong work ethic to the workplace.
Overview
11
11
years of professional experience
Work History
Cashier
Jungle Jims
Batavia, OH
05.2022 - Current
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted customers with product inquiries and selections, fostering positive shopping experiences.
- Handled cash and credit transactions efficiently, ensuring accurate financial reporting.
- Provided a professional, approachable, and friendly demeanor in every interaction.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Newspaper Carrier
Clermont Sun
Cincinnati, OH
01.2015 - 01.2015
- Delivered newspapers efficiently to the porches of assigned homes and ensuring timely distribution.
- Maintained accurate records of deliveries and customer requests for improved service.
- Adapted to changing weather conditions while managing delivery schedules effectively.
- Developed strong relationships with customers, addressing inquiries and concerns promptly.
Education
Bachelor of Arts - English
University of Cincinnati
Cincinnati, OH05-2027
Associate of Arts - English
University of Cincinnati
Cincinnati, OH05-2025
Skills
- Customer service
- Work ethic and critical thinking abilities
- Patience and empathy
- Digital media/visual content creation
- Copyediting
- Written communication
Timeline
Cashier
Jungle Jims
05.2022 - Current
Newspaper Carrier
Clermont Sun
01.2015 - 01.2015
Bachelor of Arts - English
University of Cincinnati
Associate of Arts - English
University of Cincinnati