Sophia Figueroa Ramirez

• Checked in patients, verified appointments, and collected necessary registration information.
• Assisted with patient intake and initial medical history collection to support clinical assessments.
• Prepared exam rooms and sterilized instruments for injections and minor procedures.
• Supported laboratory specimen collection, processing, and transport according to clinical protocols.
• Communicated pre-visit instructions, and pre/post-procedure care directions to patients.

• Greeted and checked in patients, fostering a welcoming and calming environment to enhance patient experience.
• Answered calls, responded to inquiries, and coordinated messages for practitioners.
• Scheduled and confirmed appointments via phone, email, and in person.
• Processed payments and maintained daily logs to support seamless clinic operations.

• Coordinated patient appointments and maintained EMR documentation to support efficient patient care.
• Verified insurance coverage and updated patient records to ensure accuracy.
• Maintained supplies, sanitized exam rooms, and followed infection-control standards consistently.

• Taught fundamental math skills such as multiplication, money counting, and problem-solving.
• Facilitated lesson reviews to help students integrate previous knowledge with new material.
• Used positive reinforcement to motivate students and build confidence.

Completed June 2024

Expected January 2027

Completed May 2023