Sophia Flores

As a Sales Lead at Journeys, i played a key role in ensuring smooth store operations and delivering exceptional customer service.

Key Responsibilities:

- Assist customers by providing product knowledge and styling advice.

- Maintain visual merchandising standards to create an appealing shopping environment.

As a Stock Room Manager my responsibilities included managing inventory, organizing the stock room, and leading the sales team to meet and exceed sales goals.

Key Responsibilities:

- Oversee the stock room operations, including receiving, organizing, and maintaining inventory accuracy.

- Ensure timely restocking of merchandise on the sales floor to maximize product availability.

- Monitor inventory levels and communicate with suppliers or corporate as needed.

As a Sales Associate at JD Sports, I was the face of the store, providing excellent customer service. My role was essential in creating a positive shopping experience and supporting store operations.

Key Responsibilities:

- Greet and assist customers with product selection, offering knowledgeable advice on sportswear and footwear.

- Maintain cleanliness and organization of the sales floor to ensure an inviting shopping environment.

As a Cashier at JD Sports while efficiently handling sales transactions. My role was essential in creating a positive shopping experience and supporting store operations.

Key Responsibilities:

- Operate the cash register accurately, processing sales, returns, and exchanges.

- Restock merchandise and assist with inventory management.

- Handle customer inquiries and resolve issues professionally.

- Work collaboratively with team members to achieve store sales goals.