Sophia Garcia
Wilmington,NC
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
La Costa Inc.
06.2019 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Restaurant Busser
La Costa Inc.
06.2019 - Current
- Assisted servers in managing their sections effectively, providing timely water refills and chip services.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Education
Associate of Science -
Cape Fear Community College
Wilmington, NC12-2025
High School Diploma -
Emsley A. Laney High School
Wilmington05-2022
Skills
- Customer service
- Strong multitasking
- Active learning
- Cleanliness and hygiene
Timeline
Restaurant Hostess
La Costa Inc.
06.2019 - Current
Restaurant Busser
La Costa Inc.
06.2019 - Current
Associate of Science -
Cape Fear Community College
High School Diploma -
Emsley A. Laney High School
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