Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Germaine

The Bronx,NY

Summary

Dedicated professional with strong customer service, communication, and organizational skills. Experienced in managing guest experiences and ensuring a welcoming environment.

Overview

3
3
years of professional experience

Work History

Hostess

5 Napkin Burger
New York, New York
04.2026 - Current
  • Greeted and seated guests promptly upon arrival.
  • Managed reservation system to coordinate guest flow efficiently.
  • Maintained cleanliness and organization of the host stand area.
  • Answered phone calls to take reservations and provide information.
  • Collaborated with team members to ensure excellent customer service.
  • Handled guest inquiries and resolved concerns in a friendly manner.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Office Assistant

CK Dance Company
Albany, New York
01.2024 - 08.2025
  • Coordinated supply orders to ensure studio materials were available.
  • Greeted and welcomed guests with a friendly and professional demeanor.
  • Regularly checked common areas such as lobbies and hallways for cleanliness.
  • Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.

Cleaner

CK Dance Company
Albany, New York
08.2023 - 08.2025
  • Maintained cleanliness of dance studios and performance areas weekly.
  • Ensured supplies were stocked and organized for easy access during cleaning shifts.
  • Assisted in training new cleaners on proper techniques and equipment usage.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Collected trash from floors within hallways, bathrooms and work areas.

Cashier

Michels
Albany, New York
11.2023 - 02.2024
  • Handled cash, credit, and digital payments accurately.
  • Processed customer transactions efficiently at busy retail locations.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout areas.

Education

Bachelor of Arts - Dance

Marymount Manhattan College
New York
05-2029

Skills

  • Guest seating
  • Customer service
  • Team collaboration
  • Organizational skills
  • Time management
  • Cleaning techniques
  • Communication skills

Timeline

Hostess

5 Napkin Burger
04.2026 - Current

Office Assistant

CK Dance Company
01.2024 - 08.2025

Cashier

Michels
11.2023 - 02.2024

Cleaner

CK Dance Company
08.2023 - 08.2025

Bachelor of Arts - Dance

Marymount Manhattan College
Sophia Germaine