Dedicated professional with strong customer service, communication, and organizational skills. Experienced in managing guest experiences and ensuring a welcoming environment.
Overview
3
3
years of professional experience
Work History
Hostess
5 Napkin Burger
New York, New York
04.2026 - Current
Greeted and seated guests promptly upon arrival.
Managed reservation system to coordinate guest flow efficiently.
Maintained cleanliness and organization of the host stand area.
Answered phone calls to take reservations and provide information.
Collaborated with team members to ensure excellent customer service.
Handled guest inquiries and resolved concerns in a friendly manner.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Office Assistant
CK Dance Company
Albany, New York
01.2024 - 08.2025
Coordinated supply orders to ensure studio materials were available.
Greeted and welcomed guests with a friendly and professional demeanor.
Regularly checked common areas such as lobbies and hallways for cleanliness.
Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
Cleaner
CK Dance Company
Albany, New York
08.2023 - 08.2025
Maintained cleanliness of dance studios and performance areas weekly.
Ensured supplies were stocked and organized for easy access during cleaning shifts.
Assisted in training new cleaners on proper techniques and equipment usage.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Collected trash from floors within hallways, bathrooms and work areas.
Cashier
Michels
Albany, New York
11.2023 - 02.2024
Handled cash, credit, and digital payments accurately.
Processed customer transactions efficiently at busy retail locations.
Greeted customers and answered any questions they had about the store's products and services.
Assisted customers with product inquiries and store navigation.
Maintained cleanliness and organization of checkout areas.