Sophia Gulati
New York,NY
Overview
4
4
years of professional experience
Work History
Host
Loulou Restaurant
New York, NY
04.2024 - 02.2025
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Managed incoming calls during busy shifts.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided excellent customer service by anticipating customer needs.
Cashier Team Lead
Leons Cafe
New York, NY
04.2024 - 01.2025
- Trained new cashiers on proper use of registers and store policies.
- Maintained current knowledge of store promotions to highlight sales to customers.
Personal Assistant
Sandi Issacs
New York, NY
09.2023 - 09.2024
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
- Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
Barista
Sweetwaters Coffee and Tea
Natick, MA
04.2021 - 05.2022
- Created promotional displays for advertising special events or promotions at the cafe.
- Prepared and served hot or cold beverages.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Bachelor of Arts - Drama
New York University
New York, NY05-2026
Skills
- Event planning
- Team collaboration
- Customer service
- Effective communication
- Time management
- Speedy and efficient
- Cleaning and sanitizing
- Hospitality and professionalism
- Resolving complaints
- Friendly and outgoing
- Positive and professional
- Front counter maintenance
- Espresso preparation
Timeline
Host
Loulou Restaurant
04.2024 - 02.2025
Cashier Team Lead
Leons Cafe
04.2024 - 01.2025
Personal Assistant
Sandi Issacs
09.2023 - 09.2024
Barista
Sweetwaters Coffee and Tea
04.2021 - 05.2022
Bachelor of Arts - Drama
New York University
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