Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Hickman

Stratford,NJ

Summary

An hardworking and outspoken young woman. Very educated on customer service and problem solution scenarios. Work in a restaurant and public environment. A quick learner with POS systems and any other skills needed to succeed. Comfortable with working alone and in team environments while stayed determined no matter what.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Otts Tavern
Stratford, New Jersey
12.2025 - Current
  • Greeted guests warmly and directed them to their tables.
  • Informed servers of guest needs to enhance service quality.
  • Took orders over the phone and addressed guest concerns to ensure satisfaction.

Mascot/ Queue Line

Glow
Stratford
09.2024 - 12.2025
  • Ensured enjoyable experiences for visitors at drive-through light show
  • Provided exceptional customer service to address inquiries and resolve issues
  • Operated POS system to process transactions efficiently

Education

Sterling High School
Somerdale, NJ
07-2026

Skills

  • Customer service
  • Communication skills
  • Guest relations
  • Team collaboration
  • Conflict resolution

Timeline

Restaurant Hostess

Otts Tavern
12.2025 - Current

Mascot/ Queue Line

Glow
09.2024 - 12.2025

Sterling High School
Sophia Hickman