Sophia Hoey
Allendale,MI
Summary
Dynamic and reliable, with a proven track record in enhancing customer experiences across diverse environments, including Grand Valley State Theater Scene Shop, Lezza Bakery, British Swim School, and Mister Car Wash. Attentive in solo and group projects, allowing for an accepting and professional environment. Adaptable to quick and sudden changes, while keeping a positive and upbeat attitude.
Overview
5
5
years of professional experience
Work History
Key Holder
Mister Car Wash
05.2025 - Current
- Managed inventory levels, coordinating restocking efforts to optimize product availability.
- Trained and mentored new team members on workflow procedures and customer service best practices.
- Monitored equipment functionality, coordinating maintenance to minimize downtime and enhance service reliability.
Scene Shop Worker
Grand Valley Theater Scene Shop
10.2022 - Current
- Assembled flat units, platforms, stairs and other components of set designs.
- Built parts using shop equipment, maintaining high levels of product quality and meeting deadlines.
- Disassembled stage sets after performances to facilitate storage and preparation for future shows. after shows were completed in order to prepare for future productions.
Front of House Employee
Lezza Spumoni and Desserts
05.2023 - 11.2024
- Warmly greeted visitors to promote great customer service and a positive ordering experience.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Swim Instructor
British Swim School
11.2021 - 08.2023
- Delivered swimming lessons to diverse age groups, emphasizing safety skills and correct form to enhance student proficiency.
- Engaged in staff training sessions to enhance teaching techniques and safety protocols, contributing to overall program quality.
- Recorded attendance and skill levels for each student, ensuring accurate tracking of progress and achievement.
Education
Bachelor of Science - Art Education
Grand Valley State University
Allendale, MI04-2027
High School Diploma -
Glenbard East High School
Lombard, IL05-2022
Skills
- Customer service
- Reliability
- Adaptability and flexibility
- Verbal communication
- Team player
- Effective Communication
- Artistic skills
Accomplishments
- Most Promising Sophomore Artist
- Outstanding Senior in the Fine Arts
- National Honors Society
Education and Training
other,true,other
Timeline
Key Holder
Mister Car Wash
05.2025 - Current
Front of House Employee
Lezza Spumoni and Desserts
05.2023 - 11.2024
Scene Shop Worker
Grand Valley Theater Scene Shop
10.2022 - Current
Swim Instructor
British Swim School
11.2021 - 08.2023
High School Diploma -
Glenbard East High School
Bachelor of Science - Art Education
Grand Valley State University