Dedicated server with a proven ability to provide exceptional customer service and resolve guest complaints effectively. Skilled in cash handling and team training, contributing to a welcoming dining atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Julie Guarino
Olympia, Washington
04.2025 - 09.2025
Provided exceptional customer service by attentively addressing guest needs and requests.
Assisted in training new servers on restaurant policies and service standards.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers, answered questions, and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
President, Future Business Leaders of America
North Thurston Public Schools
Lacey, Washington
03.2024 - 06.2025
Developed strategic plans to align organizational goals with community needs.
Led team meetings to discuss progress, challenges, and future objectives.
Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
Provided leadership and guidance on budgeting decisions to maximize resources available.
Represented the organization at community events and public forums to promote its mission.