Sophia Mercado
Summary
Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hortencia's Purses
03.2021 - 01.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Quartz Hill High School
Lancaster, CA06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Cash Handling
- Listening Skills
- Cleaning techniques
- Friendly and Helpful
Languages
Spanish
Professional Working
Timeline
Sales Associate
Hortencia's Purses
03.2021 - 01.2024
High School Diploma -
Quartz Hill High School
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