Sophia Miller
Scottsdale,AZ
Summary
Quality-focused Manager with detailed genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling owner needs and timely resolutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Property Manager at Bayside Apartments
Avenue 5 Residential
Phoenix, AZ
06.2023 - Current
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Processed evictions in accordance with state laws and procedures.
- Evaluated training needs.
- Handled resident complaints and expedited maintenance requests.
- Coordinated to promote timely turnovers after move-outs.
Leasing Consultant at Hideaway North Scottsdale
Avenue 5 Residential
Scottsdale, AZ
01.2023 - 06.2023
- Greeted potential tenants and provided information about the property.
- Maintained accurate records of prospective renters, applications and leases.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
Leasing Consultant at The Catherine Townhomes
Security Properties Residential
Phoenix, AZ
05.2022 - 01.2023
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Processed move-outs.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Swim Instructor
Aqua Tots
Phoenix, AZ
12.2021 - 07.2022
- Created weekly lesson plans tailored to the specific goals.
- Instructed participants on water safety rules and regulations.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
Server/Bartender
Stumblina's Cantina
Cave Creek, AZ
03.2021 - 05.2022
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05-2022
Skills
- Efficient in Yardi and CRM
- Fair Housing regulations
- Property Inspections
- Relationship building and rapport
- Marketing and Advertising
Certification
- Fair Housing Training (01.2024)
- CRM training
- Five-Star Service training
Timeline
Assistant Property Manager at Bayside Apartments
Avenue 5 Residential
06.2023 - Current
Leasing Consultant at Hideaway North Scottsdale
Avenue 5 Residential
01.2023 - 06.2023
Leasing Consultant at The Catherine Townhomes
Security Properties Residential
05.2022 - 01.2023
Swim Instructor
Aqua Tots
12.2021 - 07.2022
Server/Bartender
Stumblina's Cantina
03.2021 - 05.2022
High School Diploma -
Shadow Mountain High School
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