Sophia Natal
Jeremiah's Italian Ice
Palm Harbor,FL
1
year of professional experience
Friendly, dependable, and hardworking recent high school graduate with leadership experience in customer service and food service. Dedicated to providing excellent customer service, working well with teams, and creating a positive experience for customers.
Work History
Shift Lead
1 Year 1 Month- Supervised team members and supported daily operations.
- Delivered excellent customer service.
- Handled cash transactions accurately.
- Trained new employees.
- Maintained cleanliness and safety standards.
- Successfully drove new product lines to increase annual profits
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored new team members on operational processes and customer engagement techniques.
- Managed inventory levels, ensuring product availability while minimizing waste and spoilage.
- Implemented scheduling adjustments to optimize staff coverage during peak hours for improved service efficiency.
Education
High School Diploma
Skills
Cash Handling
Customer Service
Team Leadership
Teamwork
Problem Solving
Communication
Time Management
Multitasking
Timeline
Shift Lead
Jeremiah's Italian Ice
04.2025 - 05.2026Read More
Acellus Academy 4.0 GPA
High School Diploma
Read More