Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sophia Parra

Brownsville

Summary

Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Rasing Canes Chicken Fingers
Brownsville
07.2024 - Current
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Built and maintained productive relationships with employees.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.

Barista

Bubbly Brew Teahouse
Brownsville
09.2023 - 07.2024
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Described menu items to customers and suggested products based on stated preferences.
  • Maintained calm demeanor during high-volume periods and special events.

Education

Integrated health science

The University of Texas Rio Grande Valley
Edinburg, TX
05-2029

High School Diploma -

Los Fresnos High School
Los Fresnos, TX
05-2025

Skills

  • Customer service
  • Time management
  • Cash handling
  • Team collaboration
  • Effective communication
  • Complex Problem-solving
  • Customer assistance
  • Work ethic and integrity
  • Clear communication

Certification

  • Certified Phlebotomist Technion
  • Food Handler Certification

Languages

English
Professional
Spanish
Limited

Timeline

Cashier

Rasing Canes Chicken Fingers
07.2024 - Current

Barista

Bubbly Brew Teahouse
09.2023 - 07.2024

Integrated health science

The University of Texas Rio Grande Valley

High School Diploma -

Los Fresnos High School

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