Open To Work
Sophia Renard
Canton,MA
Work Preference
Summary
I am a caring, resilient, and goal-oriented individual with a passion for helping others. Motivational leader dedicated to providing top-quality service in an excellent facility and/or company. Maintain professional composure and effectiveness in stressful environments. Multilingual individual fluent in Creole, French and English with intermediate competency of Spanish language
Overview
8
8
years of professional experience
Work History
Patient Registration Representative
Yankee Line
08.2021 - Current
- Greet patients upon arrival.
- Assisted patients by addressing their questions and needs at the reception area.
- Guided patients in accurately completing vaccination forms to facilitate efficient processing.
- Translated communications for patients during appointments to facilitate understanding.
Mental Health Worker
Shattuck Hospital
04.2020 - 06.2026
- Supervised individuals in daily life activities to promote independence and well-being.
- Monitored patient location and reported findings to staff every 15 minutes. where the patient is in the facility every 15 minutes.
- Remind and accompany patients to the nurse's window for medication administration.
- Check and report where the patient is in the facility every 15 minutes.
- Accompanied patients to nurse's window for medication administration, ensuring adherence to treatment plans.
Receptionist
Southbay Mental & Behavioral Services
04.2018 - 03.2020
- Checked in clients at front desk, issuing name badges to ensure security and identification.
- Schedule and check clients' appointments.
- Sent client release forms via fax or mail.
- Conducted appointment reminder calls to clients, improving attendance rates.
- Fax or mail releases for active/non active clients.
- Scan documents into client charts.
Education
LPN -
Lincoln Technical Institute
Lincoln, RI07-2026
High School Diploma -
Brockton High School
Brockton, MA06-2016
Skills
- Adaptability
- Attention to detail
- Conflict Resolution
- Patient assistance
- Dependability
- Problem solving
- Patient Advocacy
Timeline
Patient Registration Representative
Yankee Line
08.2021 - Current
Mental Health Worker
Shattuck Hospital
04.2020 - 06.2026
Receptionist
Southbay Mental & Behavioral Services
04.2018 - 03.2020
LPN -
Lincoln Technical Institute
High School Diploma -
Brockton High School