Sophia Sakowski
Sylvania
Summary
Dynamic individual with a strong background in customer service and data entry, honed at the Toledo Animal Shelter Association. Proven ability to enhance client experiences through effective appointment scheduling and team collaboration. Recognized for maintaining accurate records and demonstrating patience in high-pressure environments, ensuring seamless operations and satisfied customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kennel Technician
Toledo Animal Shelter Association
Toledo
11.2024 - Current
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Conducted tours of the facility for prospective adopters.
- Assisted with the adoption process by providing information about available pets.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Receptionist
Foxi Nail Spa
Toledo
02.2024 - 10.2024
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors and provided them with assistance.
Cashier
SUBWAY®Restaurants
Sylvania
10.2021 - 01.2022
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Southview Highschool
Sylvania06-2024
Skills
- Customer service
- Proficient data entry
- Appointment scheduling
- Team collaboration
- Record keeping
- Patience and resilience
Certification
- Rise Up, a course to help Highschool students understand customer service skills to educate for future employment.
Languages
English
Full Professional
Timeline
Kennel Technician
Toledo Animal Shelter Association
11.2024 - Current
Receptionist
Foxi Nail Spa
02.2024 - 10.2024
Cashier
SUBWAY®Restaurants
10.2021 - 01.2022
High School Diploma -
Southview Highschool
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