Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophia Schelstraete

HOLLAND

Summary

Ambitious student that is looking to forward my abilities that align with my professional and personal interests. As a former athlete, I'm looking to further my career in and around athletics. I take pride in being a reliable and self-motivated individual. Based on my athletic and academic history I have proven to be a dependable multitasker.

Overview

3
3
years of professional experience

Work History

Hostess

The Butler
06.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating wait list logs simultaneously.
  • Took names for wait list, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies.

Coach

MSA Lakeshore
12.2022 - 03.2023
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized, and continuous feedback.
  • Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

Crew Member

The Holland Princess
07.2021 - 07.2022
  • Took orders, prepared meals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided great customer service by greeting customers and meeting quality expectations.
  • Helped maintain a clean and welcoming dining area for customers.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Enhanced team efficiency by preparing workstations before peak hours.

Education

No Degree - Theraputic Recreation

Calvin University
Grand Rapids, MI
05.2027

High School Diploma -

Holland Christian High School
Holland, MI
05.2023

Skills

  • Multitasking
  • Effective Time Management
  • Cleaning and sanitation
  • Complaint Resolution
  • Table Bussing
  • Food Running
  • Guest Relations
  • Reliable and Trustworthy
  • Teamwork and Collaboration
  • Wait List Management
  • Staff Training

Languages

Spanish
Limited Working

Timeline

Hostess

The Butler
06.2023 - Current

Coach

MSA Lakeshore
12.2022 - 03.2023

Crew Member

The Holland Princess
07.2021 - 07.2022

No Degree - Theraputic Recreation

Calvin University

High School Diploma -

Holland Christian High School

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Sophia Schelstraete