Sophia Shkarin
Tacoma,WA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Marvel Bay Cafe
01.2021 - 03.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associate of Arts - Pediatric Echocardiography
Pierce College
Steilacoom, WA06.2024
Skills
- Sales Expertise
- Stocking and Replenishing
- Special Dietary Requirements
- Dining Customer Service
- To-Go Order Preparation
- Dining Area Maintenance
- Ability to Lift 30 Pounds
Languages
Russian
Native or Bilingual
Timeline
Server
Marvel Bay Cafe
01.2021 - 03.2022
Associate of Arts - Pediatric Echocardiography
Pierce College
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