Sophia Snider
Knoxville,TN
Summary
LMSW with extensive experience in case management and patient advocacy at Knoxville Rehabilitation Hospital. Proven track record in enhancing patient outcomes through interdisciplinary collaboration and effective discharge planning. Recognized with the Lifepoint Mercy Award for exceptional service. Skilled in resource identification and committed to ethical practice in healthcare delivery. Focused on ethical practices, reducing risks to patients and healthcare entities, and advancing education in performance improvement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
LMSW Lead Case Manager
Knoxville Rehabilitation Hospital
Knoxville, TN
07.2021 - Current
- Company Overview: a 57 bed inpatient rehabilitation hospital.
- Direct and facilitate complex case management along with discharge planning for department
- I complete new employee onboarding.
- Partner with interdisciplinary treatment team to enhance patient outcomes and support long-term care planning.
- I maintain insurance authorizations for inpatient stay and complete payer denial appeals as needed.
- I coordinate with community providers to arrange for ongoing care via home health, outpatient therapy, assisted living, skilled nursing facility care and private caregivers.
- I maintains communication with patients and families.
- Facilitated onboarding and tier 2 case management for parent company Lifepoint Health
- Identify opportunities for enhancing patient and facility outcomes from admission through discharge
- Deliver education on patient care risks from a whole person perspective to enhance team knowledge
- I was recognized with the Lifepoint Mercy Award for Knoxville Rehab in 2023.
- Participated in professional development opportunities to stay current with best practices in case management.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress.
LSW Social Work
Memorial Hospital Belleville
Belleville, IL
10.2016 - 06.2021
- Served as a social worker/discharge planner at Memorial Hospital Belleville on a medical/surgical unit.
- I served a diverse population and assisted with coordinating safe discharge plans.
- I assisted with finding community resources to ensure long term stability for patients.
- I collaborated with our interdisciplinary team to ensure patient goals were met.
- I coordinated care with skilled nursing facilities, home care agencies, assisted living facilities, and outpatient services.
- I assisted with prior authorizations for medications and services post discharge.
- I served as an advocate for our patients and their families.
LSW Social Work
Alton Memorial Hospital
Alton, IL
07.2013 - 10.2016
- At Alton Memorial Hospital I was employed on an interdisciplinary treatment team.
- Conducted comprehensive psychiatric evaluations and arranged inpatient psychiatric care.
Coordinated discharge planning and transfers to skilled nursing or long-term acute care facilities.
Established new dialysis setups for patients requiring treatment.
Provided financial aid for medication access to underprivileged individuals.
Made referrals to DCFS and the IL Department on Aging when appropriate.
Connected families and patients with relevant outpatient resources for continued care.
Delivered family, group, and one-on-one counseling services in inpatient settings.
Streamlined discharge processes to ensure smooth transitions for patients.
LMSW Social Worker
Christian Hospital
Saint Louis, MO
10.2012 - 10.2013
- At Christian Hospital North East I was employed as the comprehensive medical rehabilitation social worker / case manager.
- Conducted intake assessments, compiled social histories, engaged in interdisciplinary treatment team meetings, generated referrals, orchestrated discharge planning, led family meetings, coordinated family education, and supplied patients with external resources.
Social Work Intern
Marion Veterans Administration Medical Center
Marion, IL
08.2011 - 05.2012
- Served as social work intern at Marion VA in Community Living Center
- I preformed intake assessments, gathered social histories, discharge planning, participated in interdisciplinary treatment team meetings, reminiscence therapy and made referrals out to community nursing homes.
- Educated clients about available community resources that could benefit them.
Social Work Intern
Clyde L Choate Psychiatric Hospital
Anna, IL
01.2011 - 05.2011
- As an intern at Choate I was able to gain exposure to a wide array of social work duties.
- My duties included initial assessments, social histories, UST/NGRI evaluations, treatment planning, goal setting, group therapy (depression, anxiety and coping).
- I was able to participate in discharge planning, interdisciplinary team meetings and family meetings to discuss patient welfare.
Education
Master's Degree - Social Work
Southern Illinois University
Carbondale, IL05.2012
Bachelor's Degree - Social Work
Southern Illinois University
Carbondale, IL05.2011
Skills
- Case management
- Discharge planning
- Patient advocacy
- Interdisciplinary collaboration
- Community resource coordination
- Regulatory compliance
- Quality improvement
- Service delivery
- Client advocacy
- Compliance monitoring
- Case documentation
- Ethical practice
- Resource identification
Certification
LMSW, TN, 13490
Accomplishments
Lifepoint Mercy Award 2023
References
References available upon request.
Timeline
LMSW Lead Case Manager
Knoxville Rehabilitation Hospital
07.2021 - Current
LSW Social Work
Memorial Hospital Belleville
10.2016 - 06.2021
LSW Social Work
Alton Memorial Hospital
07.2013 - 10.2016
LMSW Social Worker
Christian Hospital
10.2012 - 10.2013
Social Work Intern
Marion Veterans Administration Medical Center
08.2011 - 05.2012
Social Work Intern
Clyde L Choate Psychiatric Hospital
01.2011 - 05.2011
Master's Degree - Social Work
Southern Illinois University
Bachelor's Degree - Social Work
Southern Illinois University
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