Sophia Steckel
Suwanee,GA
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
3
3
years of professional experience
Work History
Host
Jim N Nicks Bar-B-Q
05.2023 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
- Generated sales leads by creating targeted content for specific audience segments.
- Created visually appealing graphics for posts, enhancing overall aesthetic appeal of social media profiles.
Front Desk Receptionist
Target
10.2022 - 05.2023
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Lifeguard
AMS
04.2021 - 04.2022
- Maintained a clean and safe facility, performing necessary cleaning tasks daily.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
Marketing
Lambert High School
Suwanee, GA05.2025
Skills
- Customer service expertise
- Phone Etiquette
- Supply Management
- Creative Idea Development
- Competitor Analysis
- Thought leadership
- Trends Analysis
- Performance monitoring
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Host
Jim N Nicks Bar-B-Q
05.2023 - Current
Front Desk Receptionist
Target
10.2022 - 05.2023
Lifeguard
AMS
04.2021 - 04.2022
Marketing
Lambert High School
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