Summary
Overview
Work History
Education
Skills
Languages
EXTRACURRICULARS
Timeline
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Sophia Stires

Collierville,TN

Summary

Dynamic professional with a proven track record in customer service and multitasking in fast-paced environments, adept at managing diverse responsibilities while maintaining a positive and professional demeanor. Eager to transition into a new field, leveraging strong communication skills and a collaborative spirit to drive team success. Committed to community enhancement through active participation in volunteer initiatives, contributing to projects that promote well-being. Recognized for adaptability and reliability, consistently fostering positive outcomes through effective teamwork.

Overview

4
4
years of professional experience

Work History

Server

Ciao Baby
10.2024 - Current
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Tutor

Self Employed Services
01.2022 - Current
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.

Animal Shelter Volunteer

Collierville Animal Shelter
01.2023 - 05.2025
  • I built several cat trees for the newly sheltered cats.
  • I donated different types of pet food such as dog and cat food.
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Provided companionship and comfort to animals in need of extra love and attention.
  • Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
  • Increased animal socialization by engaging in regular playtime sessions with both dogs and cats at the shelter.

Library Volunteer

Collierville Burch Library
02.2025 - 04.2025


  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • walks.
  • Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
  • Maintained clean, safe library environments for optimized customer comfort.

Server

Booyas
09.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

Collierville High School
Collierville, TN
12-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Professional appearance
  • Hospitality service expertise
  • Sales expertise
  • Team collaboration
  • Multitasking Abilities
  • Reliability
  • Adaptable and flexible
  • Effective customer upselling
  • Server training

Languages

Spanish
Native or Bilingual

EXTRACURRICULARS

  • Paw Pals: donating food to animals in the Collierville animal shelter and volunteering \ August 2022-2024
  • Collierville Leadership Program: community/service in the local area and developing leadership skills \ Summer 2022- February 2023
  • Girls Scouts: community/volunteer service, traveling, learning American history, helping others in need \ 2012 – present

Timeline

Library Volunteer

Collierville Burch Library
02.2025 - 04.2025

Server

Ciao Baby
10.2024 - Current

Animal Shelter Volunteer

Collierville Animal Shelter
01.2023 - 05.2025

Server

Booyas
09.2022 - 06.2023

Tutor

Self Employed Services
01.2022 - Current

High School Diploma -

Collierville High School

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