Sophia Sullivan
Boca Raton,FL
Summary
Personable and dedicated with knack for providing outstanding customer service and creating welcoming atmosphere. Possesses solid understanding of food safety standards and effective communication skills. Committed to enhancing guest satisfaction and ensuring seamless dining experience.
Overview
2
2
years of professional experience
Work History
Sales Associate
Island Water Sports
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Server
Jeremiah's Italian Ice
05.2023 - 08.2024
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
Education
Associate of Arts - Elementary Education
Palm Beach State College
Lake Worth, FL05-2026
High School Diploma -
Edgewater High School
Orlando05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
Languages
English
Full Professional
Timeline
Sales Associate
Island Water Sports
11.2024 - Current
Server
Jeremiah's Italian Ice
05.2023 - 08.2024
Associate of Arts - Elementary Education
Palm Beach State College
High School Diploma -
Edgewater High School
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