Sophia Summers
Boulder,CO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Freebird Stores
Boulder , CO
04.2024 - Current
- Streamline open and closing duties to improve operational efficiency.
- Tailored customer interactions to enhance satisfaction, ensuring a personalized experience for each individual.
- Oversaw staff and assisted in sales through effective training and support.
- Strengthened and maintained customer relationships.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Maintained up-to-date knowledge of company products and services.
- Coordinated with other departments to ensure smooth flow of operations.
Manager
My Neighbor Felix
Boulder, CO
02.2022 - 12.2023
- Oversaw and optimized over $30,000 in liquor inventory, reducing waste, and improving stock efficiency.
- Cultivated and maintained relationships with liquor vendors, enhancing product selection and customer satisfaction.
- Ensured accountability among staff, resulting in improvements in overall team productivity.
- Facilitated seamless kitchen operations for each shift, achieving health code compliance, and efficient closing procedures.
- Developed and implemented policies and procedures to improve team collaboration and accountability.
Bartender
Avanti
Boulder, CO
04.2021 - 01.2022
- Ensured compliance with age regulations, preventing underage sales, and facilitating a responsible sales environment.
- Mix traditional and creative cocktails while giving an elevated guest experience.
- Knowing what liquor and products we have, how to recommend or present them to someone based on their preferred flavor profile.
- Build a rapport with guests and regulars to create a positive atmosphere.
- Mastered simultaneous preparation in a high-energy bar environment while ensuring timely service and quality.
Education
Bachelor of Arts - Linguistics
University of Colorado Boulder
Boulder, CO05-2022
Bachelor of Arts - Psychology
University of Colorado At Boulder
Boulder, CO05-2022
Skills
- Leadership
- Time management
- Adaptability
- Teamwork and collaboration
- Attention to detail
- Critical thinking
- Speed and efficiency in high-volume settings
- Effective communication
- Customer service and satisfaction
- High energy and a positive attitude
- Conflict resolution
- Inventory management
- Upselling techniques
Timeline
Assistant Manager
Freebird Stores
04.2024 - Current
Manager
My Neighbor Felix
02.2022 - 12.2023
Bartender
Avanti
04.2021 - 01.2022
Bachelor of Arts - Linguistics
University of Colorado Boulder
Bachelor of Arts - Psychology
University of Colorado At Boulder
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