Sophia Taylor
College Station
Summary
Dedicated professional with strong customer service skills, adept at managing reservations and ensuring guest satisfaction. Proven ability to adapt in fast paced environments, contributing to high quality service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
1860 Italia
College Station, TX
02.2026 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize seating efficiency.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with kitchen and wait staff to streamline service flow.
Front Desk Attendant
Kingwood Country Club
Kingwood, TX
03.2024 - 08.2026
- Greeted and assisted members and guests, ensuring a welcoming atmosphere at front desk.
- Managed reservations and check-in/check-out processes using club management software.
- Provided information about club amenities, services, and events to enhance guest experience.
- Coordinated communication between departments to address member inquiries and concerns efficiently.
Restaurant Hostess
Luigi's Patio Ristorante
College Station, TX
09.2025 - 02.2026
- Provided menu information and answered guest inquiries effectively.
- Handled guest feedback and concerns to enhance dining experience.
- Supported team during peak hours to maintain service quality.
- Adapted quickly to changing situations, demonstrating flexibility in duties.
Education
No Degree - Business Communication
Texas A&M University
College Station, TX10-2029
High School Diploma -
Kingwood High School
Kingwood05-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Complex Problem-solving
- Handling complaints
- Personal presentation
Accomplishments
- Supervised team of 15 staff members.
- Achieved five star customer service by completing tasks with accuracy and efficiency.
Certification
- Advisor Sales Process and Client Interview , Envestnet On Campus - January - February 2026
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Restaurant Hostess
1860 Italia
02.2026 - Current
Restaurant Hostess
Luigi's Patio Ristorante
09.2025 - 02.2026
Front Desk Attendant
Kingwood Country Club
03.2024 - 08.2026
No Degree - Business Communication
Texas A&M University
High School Diploma -
Kingwood High School
Envestnet Institute Campus Certification
Given the opportunity to gain an in depth and broad based training in investment management with an emphasis on management investment solutions developed by industry leaders and subject matter experts. Includes virtual educational program designed to prepare college students for careers in asset and wealth management. It features investment advisory, portfolio construction, and technology, providing industry training, mentoring, and direct access to internships and jobs.
Addi's Faith Foundation, American Heart AsSOcIatIon, HAAM, HCA Healthcare.
Volunteer work throughout all of high school. Mandatory through certain organizations.