Sophia Thompson
Richmond,VA
Summary
I am a creative with impressive organization skills. Along with my calm demeanor that always helps when high stress situations arise. I can manage a lot in a short period of time and never get overwhelmed. I have great people skills and am considered to be friendly and welcoming.
Overview
5
5
years of professional experience
Work History
Hostess
Northside Grille
04.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Concessions Worker
Bowtie Cinemas
03.2022 - 09.2022
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Increased sales by creating attractive food displays and maintaining a clean, inviting environment.
- Streamlined the ordering process for faster transactions and shorter wait times for customers.
- Collaborated with team members to ensure smooth operations during high-traffic events.
SPCA Summer Camp Counselor Volunteer
SPCA
06.2019 - 08.2019
- Enhanced camper experience by developing and implementing creative and engaging activities.
- Assisted camp directors in improving programming for increased camper satisfaction and retention.
Education
No Degree - Crafts
VCU
Richmond, VA05.2027
Skills
- Dining Area Maintenance
- Guest Engagement
- Food Preparation
- Customer Service
- Inclusivity
- Organizational Skills
- Child Supervision
- Arts and Crafts
- Camper Supervision
Crafting
I try every new medium I can. I know print making, clay, woodwork, metal work, collage, painting, pencil, crochet, and pretty much any other type of arts and craft you can think of.
Timeline
Hostess
Northside Grille
04.2023 - Current
Concessions Worker
Bowtie Cinemas
03.2022 - 09.2022
SPCA Summer Camp Counselor Volunteer
SPCA
06.2019 - 08.2019
No Degree - Crafts
VCU
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