Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Sophia  Brooks

Sophia Brooks

Lynchburg,Virginia

Summary

Dynamic Sales Associate with a proven track record at Buff City Soap, excelling in customer service and cash handling. Recognized for effectively managing high-stress situations. Skilled in problem-solving and animal care, ensuring optimal well-being and efficiency at Brookhill Farms. Committed to delivering exceptional results in every role. Excelling in grades with BrookHill farms school program

Overview

4
4
years of professional experience

Work History

Sales Associate

Buff City Soap
Lynchburg, VA
01.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Barn Hand

Brookhill Farms
Forest VA
01.2021 - Current
  • Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
  • Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
  • Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
  • Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
  • Improved animal handling skills through continuous training under experienced equestrians on staff.
  • Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
  • Collaborated with team members to plan and execute efficient feeding schedules for optimal animal nutrition.

Education

High School Diploma - General Studies

BrookHill Farm
Forest, VA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Money handling
  • Conflict resolution
  • Animal first aid
  • Animal health monitoring
  • Horse handling
  • Feeding animals
  • Leading horses
  • Stall cleaning
  • Blanketing horses
  • Turnout management
  • Grooming horses
  • Horse care
  • Veterinary treatments

Additional Information

Enrolled with EC glass highschool online, but participating in BrookHill farm’s school program. Starting with failing grades but turned it around by achieving excellent grades.

Timeline

Sales Associate

Buff City Soap
01.2023 - Current

Barn Hand

Brookhill Farms
01.2021 - Current

High School Diploma - General Studies

BrookHill Farm
Sophia Brooks