Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophie Cwynar

Columbus

Summary

Dedicated Professional with strong client relations and customer service skills. Builds trust through effective communication and timely issue resolution. Committed to maintaining high standards of service and ensuring client satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Insurance Agent

United Insurance Professionals
Columbus OH
02.2026 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Inform clients on the benefits they receive
  • Check in on clients to make sure they are enjoying the plan I put them on
  • Educated clients on Medicare advantage plans and prescription drug plans based on their financial and health needs

Sales Associate

Abercrombie & Fitch
Columbus Oh
08.2023 - Current
  • Collaborated with team members to maintain store presentation standards and visual merchandising.
  • Processed transactions accurately, contributing to efficient checkout operations.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships.
  • Trained new associates on store policies and procedures, promoting teamwork and efficiency.
  • Participated in promotional events, driving sales through effective customer engagement strategies.
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.

Education

No Degree - Political Science

The Ohio State University
Columbus OH
05-2025

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Client relations
  • Client needs analysis
  • Health insurance

Certification

Ohio Department of Insurance- OH Accident and Health Agent Series 11-45

Timeline

Insurance Agent

United Insurance Professionals
02.2026 - Current

Sales Associate

Abercrombie & Fitch
08.2023 - Current

No Degree - Political Science

The Ohio State University